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Extenuating Circumstances for Host Cancellations


Last Updated: September 26, 2016

RVnGO Extenuating Circumstances for Host Cancellations

In the rare instance where extenuating circumstances arise, a host may need to cancel a confirmed reservation. In such cases, RVnGO may elect to forgo the cancellation penalties outlined in our Terms of Service. Such cases will be contingent on proper documentation, where valid, and include:

  • Death in the family
  • Serious illness or serious illness in the family
  • Natural disaster in the country
  • Political unrest in the country
  • Property damage
  • Maintenance issues that affect the ability to host

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Prior Extenuating Circumstances for Host Cancellation Policy: Not applicable